G54 No Nonsense Warranty
G54 products are designed, engineered and manufactured to be used. The warranty is kept simple: if a G54 product develops a genuine manufacturing or material fault, G54 will put it right.
Lifetime Warranty
Unless stated otherwise, G54 products are covered by a lifetime warranty to the original purchaser against defects in materials or manufacture.
The lifetime warranty applies for as long as the original purchaser owns the product and is not transferable.
To make a warranty claim, the original purchaser must provide:
- Proof of purchase or original sales receipt
- Valid identification confirming they are the original purchaser
Moving Components
Components such as bearings are covered for 2 years from the original date of purchase for the original purchaser.
Consumable Components
Consumable items are covered against manufacturing defects for 12 months from the original date of purchase.
Consumable components and moving parts are not covered for normal wear and tear.
Installation
G54 products must be installed correctly by a competent person using appropriate tools and suitable installation procedures.
Where applicable, vehicle manufacturer procedures and torque specifications should be followed unless stated.
Damage resulting from incorrect installation is not covered by the G54 warranty.
What Isn't Covered?
The G54 warranty does not cover:
- Normal wear and tear
- Incorrect or improper installation
- Misuse, abuse or accidental damage
- Damage caused by another faulty vehicle component
- Use on a vehicle or application for which the product was not designed
- Unauthorised modification or alteration of the G54 product
- Cosmetic damage occurring through normal use
- Corrosion or damage caused by inappropriate chemicals, cleaning products or environmental contamination
Normal use of a G54 performance component for its intended purpose does not invalidate the warranty.
Making a Claim
Warranty claims should initially be made through the retailer from which the G54 product was purchased.
Proof of purchase, identification and photographs or other information reasonably required to assess the fault may be requested.
G54 may require the product to be returned for inspection before a warranty claim can be approved.
Where a product is confirmed to have failed as a result of a manufacturing or material defect, G54 will, at its discretion, repair or replace the affected product.
Unless otherwise agreed, this voluntary warranty covers the G54 product itself and does not include installation labour, vehicle recovery, vehicle hire or other associated costs, except where such costs must be covered by law.
Statutory Rights
The G54 No Nonsense Warranty is provided in addition to the purchaser's statutory rights and does not affect those rights.